Solutions, frequently asked questions and known issues.

Topic Comments Views Latest Activity
Time Sheets - How can I view the start and stop times of a time entry within a time sheet report? 0 1603 1/14/2019
Time Sheets - How do I export a time sheet to Google docs? 0 2097 1/14/2019
Time Sheets - How do I create a time sheet or time entry report for a specific project? 0 2643 1/14/2019
License(s) - Purchased a license(s) but haven't received an email receipt with the activation key(s). 0 2781 1/14/2019
Activating Klok Pro with your new license key when upgrading from the free version of Klok 0 2968 1/14/2019
Connector - Klok 2.3.7 or Higher seems to hang if plugin is installed. 0 2894 1/14/2019
Upgrades - Error downloading product update. 0 2724 1/14/2019
Upgrades - Error installing latest product update. 0 3702 1/13/2019
Data - How do I Restore from a Backup file? 0 4105 1/13/2019
Data - Where is my data stored? How can I back it up? 0 8679 1/13/2019
Start up - Application hangs when started or does not open properly. 0 9941 1/13/2019
Installation - How do I uninstall and re-install Klok and Adobe AIR? 0 5844 1/13/2019
How to sort Projects. 0 2379 7/29/2019
Do you have any "How-To" videos? 0 1837 7/29/2019
What are the system requirements for Klok? 0 1989 7/29/2019
I recently purchased two or more licence keys and noticed the licence keys are exactly the same. Is this correct? 0 1934 1/22/2019
Do you have a Sample PHP page for backed processing? 0 2111 1/22/2019
The "New Project" button is missing and I cannot create a new project in Klok. 0 1918 1/22/2019
Attempting to upgrade results in an error of "Error# 0" 0 1949 1/22/2019
How do I create Invoice Templates? 0 2616 1/22/2019
Does Klok work with Windows 8? 0 2436 1/22/2019
How to change the Folder colors in Klok Pro 0 1842 1/22/2019
How to I enter an hourly rate for a project? 0 1664 1/22/2019
Do you limit the number of Projects Klok can store? 0 1793 1/22/2019
Does Klok run on Linux? 0 2118 1/22/2019
How to revoke access to Klok from your Google Account 0 1719 1/15/2019
How do I clear Stored Credentials in Klok? 0 1556 1/15/2019
How do I install Klok on Windows 8? 0 2216 1/15/2019
Can not install on Mac running Mountain Lion? 0 1695 1/15/2019
Invoicing seems to hang when you select "Create Draft Invoice" 0 2078 1/15/2019
How to manually un-install Klok. 0 2267 1/15/2019
Where is the End User License Agreement (EULA)? 0 1662 1/15/2019
Cannot Activate Klok with error "Unable to activate" 0 1646 1/15/2019
What will Klokwork Team Console cost? 0 2169 1/15/2019
When will the Klokwork Team Console be available for purchase and download? 0 2000 1/15/2019
Does Klok communicate back to the internet? If so why? 0 1893 1/15/2019
Does Klok store my Exchange password? 0 2253 1/15/2019
The application “Klok2” unexpectedly quit while trying to restore its windows. 0 3022 1/15/2019
How do I expand the Week View vertical display if the scroll bar adjustment triangles overlap each other? 0 1943 1/15/2019
Klok has been closed while off of the screen. How can I reset the window location for Klok? 0 3630 1/15/2019
How can I duplicate a time entry? 0 2290 1/15/2019
How to manually create or update time entries in Klok 0 2009 1/15/2019
How to enter comments for a project that has the timer running 0 2169 1/15/2019
How do I trouble shoot issues importing from Google Calendar? 0 1951 1/15/2019
How can I adjust the size of the application window for Klok Desktop? 0 2333 1/15/2019
How can I create an invoice of billable time entries from Klok Pro? 0 1683 1/15/2019
How do I adjust the number of hours shown on the week view screen? 0 1119 1/15/2019
Where is the default file location on a MAC for the config.xml file and the klok.db file? 0 1861 2/6/2012
Are there screen shots of any of the Skins available in Klok Pro? 0 2861 1/18/2012
Does Klok work with Adobe Air 3? 0 1994 10/11/2011
Why does the timer start at 5 minutes? 0 2137 9/22/2011
Is time tracking automatic? 0 2235 8/4/2011
We understand the desktop application can connect to the team connector on the network and submit / access details. How does this authentication work? 0 2347 6/9/2011
We need a user(s) with administrator privileges who can maintain the projects and assign users to them. How do I accomplish this? 0 2276 6/9/2011
We have multiple teams working on different projects. Can the user be given rights to access only the projects he / she is working on? 0 2262 6/9/2011
Does Klok allow for recurring time entries? 0 2165 3/29/2011
How do I troubleshoot Exchange connection issues? 0 2961 3/9/2011
Is there an XSD for the projects xml file? 0 1906 3/3/2011
How to Troubleshoot Adobe AIR 0 2523 2/8/2011
How to import from Microsoft Exchange 2003 or 2007 0 4477 1/26/2011
How do I have KLOK start when Windows starts? 0 2117 1/17/2011
Will Klok be a good fit for our company of over 30 users? 0 2126 10/25/2010
Why to I get HTML code when I export to Excel? 0 2572 10/25/2010
What does " You have reached the maximium number of allowed activations. " mean? 0 2753 10/4/2010
Scheduled Backup dialog does not close. 0 2117 9/30/2010
What if I already have data tracked in Klok? 0 1933 9/25/2010
What if we need help integrating our own timetracking system? 0 1828 9/20/2010
How do I create the Projects.xml file? 0 2321 9/20/2010
If I use Network File Mode, how do I make sense of the submitted data? 0 1948 9/20/2010
When can I download the Klokwork Team Connector? 0 2008 9/20/2010
Where do I get support? 0 1858 9/20/2010
What happened to Klok 1.5? 0 2060 9/20/2010
Why does Norton quarantine Klok 2? 0 1848 9/20/2010
Can I connect Klok to my existing time tracking system? 0 1958 9/20/2010
Where can I download Klok? 0 1920 9/20/2010
How do I buy a license? 0 2008 9/20/2010