Knowledge base KLOK KB Articles Solutions, frequently asked questions and known issues. Topic Comments Views Latest Activity Time Sheets - How can I view the start and stop times of a time entry within a time sheet report? 0 2117 1/14/2019 Time Sheets - How do I export a time sheet to Google docs? 0 2657 1/14/2019 Time Sheets - How do I create a time sheet or time entry report for a specific project? 0 3229 1/14/2019 License(s) - Purchased a license(s) but haven't received an email receipt with the activation key(s). 0 3399 1/14/2019 Activating Klok Pro with your new license key when upgrading from the free version of Klok 0 3663 1/14/2019 Connector - Klok 2.3.7 or Higher seems to hang if plugin is installed. 0 3474 1/14/2019 Upgrades - Error downloading product update. 0 3409 1/14/2019 Upgrades - Error installing latest product update. 0 4312 1/13/2019 Data - How do I Restore from a Backup file? 0 9584 1/13/2019 Data - Where is my data stored? How can I back it up? 0 10538 1/13/2019 Start up - Application hangs when started or does not open properly. 0 12393 1/13/2019 Installation - How do I uninstall and re-install Klok and Adobe AIR? 0 7232 1/13/2019 How to sort Projects. 0 2986 7/29/2019 Do you have any "How-To" videos? 0 2409 7/29/2019 What are the system requirements for Klok? 0 2568 7/29/2019 I recently purchased two or more licence keys and noticed the licence keys are exactly the same. Is this correct? 0 2491 1/22/2019 Do you have a Sample PHP page for backed processing? 0 2755 1/22/2019 The "New Project" button is missing and I cannot create a new project in Klok. 0 2444 1/22/2019 Attempting to upgrade results in an error of "Error# 0" 0 2507 1/22/2019 How do I create Invoice Templates? 0 3140 1/22/2019 Does Klok work with Windows 8? 0 3025 1/22/2019 How to change the Folder colors in Klok Pro 0 2451 1/22/2019 How to I enter an hourly rate for a project? 0 2183 1/22/2019 Do you limit the number of Projects Klok can store? 0 2323 1/22/2019 Does Klok run on Linux? 0 2717 1/22/2019 How to revoke access to Klok from your Google Account 0 2259 1/15/2019 How do I clear Stored Credentials in Klok? 0 2071 1/15/2019 How do I install Klok on Windows 8? 0 2846 1/15/2019 Can not install on Mac running Mountain Lion? 0 2269 1/15/2019 Invoicing seems to hang when you select "Create Draft Invoice" 0 2624 1/15/2019 How to manually un-install Klok. 0 2841 1/15/2019 Where is the End User License Agreement (EULA)? 0 2172 1/15/2019 Cannot Activate Klok with error "Unable to activate" 0 2169 1/15/2019 What will Klokwork Team Console cost? 0 2740 1/15/2019 When will the Klokwork Team Console be available for purchase and download? 0 2536 1/15/2019 Does Klok communicate back to the internet? If so why? 0 2422 1/15/2019 Does Klok store my Exchange password? 0 2830 1/15/2019 The application “Klok2” unexpectedly quit while trying to restore its windows. 0 3579 1/15/2019 How do I expand the Week View vertical display if the scroll bar adjustment triangles overlap each other? 0 2601 1/15/2019 Klok has been closed while off of the screen. How can I reset the window location for Klok? 0 4274 1/15/2019 How can I duplicate a time entry? 0 2881 1/15/2019 How to manually create or update time entries in Klok 0 2542 1/15/2019 How to enter comments for a project that has the timer running 0 2674 1/15/2019 How do I trouble shoot issues importing from Google Calendar? 0 3009 1/15/2019 How can I adjust the size of the application window for Klok Desktop? 0 3019 1/15/2019 How can I create an invoice of billable time entries from Klok Pro? 0 2671 1/15/2019 How do I adjust the number of hours shown on the week view screen? 0 2043 1/15/2019 Where is the default file location on a MAC for the config.xml file and the klok.db file? 0 2370 2/6/2012 Are there screen shots of any of the Skins available in Klok Pro? 0 3353 1/18/2012 Does Klok work with Adobe Air 3? 0 2458 10/11/2011 Why does the timer start at 5 minutes? 0 2576 9/22/2011 Is time tracking automatic? 0 2723 8/4/2011 We understand the desktop application can connect to the team connector on the network and submit / access details. How does this authentication work? 0 2820 6/9/2011 We need a user(s) with administrator privileges who can maintain the projects and assign users to them. How do I accomplish this? 0 2760 6/9/2011 We have multiple teams working on different projects. Can the user be given rights to access only the projects he / she is working on? 0 2750 6/9/2011 Does Klok allow for recurring time entries? 0 2614 3/29/2011 How do I troubleshoot Exchange connection issues? 0 3438 3/9/2011 Is there an XSD for the projects xml file? 0 2363 3/3/2011 How to Troubleshoot Adobe AIR 0 3067 2/8/2011 How to import from Microsoft Exchange 2003 or 2007 0 5108 1/26/2011 How do I have KLOK start when Windows starts? 0 2566 1/17/2011 Will Klok be a good fit for our company of over 30 users? 0 2574 10/25/2010 Why to I get HTML code when I export to Excel? 0 3074 10/25/2010 What does " You have reached the maximium number of allowed activations. " mean? 0 3346 10/4/2010 Scheduled Backup dialog does not close. 0 2584 9/30/2010 What if I already have data tracked in Klok? 0 2380 9/25/2010 What if we need help integrating our own timetracking system? 0 2270 9/20/2010 How do I create the Projects.xml file? 0 2975 9/20/2010 If I use Network File Mode, how do I make sense of the submitted data? 0 2418 9/20/2010 When can I download the Klokwork Team Connector? 0 2508 9/20/2010 Where do I get support? 0 2454 9/20/2010 What happened to Klok 1.5? 0 2517 9/20/2010 Why does Norton quarantine Klok 2? 0 2337 9/20/2010 Can I connect Klok to my existing time tracking system? 0 2482 9/20/2010 Where can I download Klok? 0 2400 9/20/2010 How do I buy a license? 0 2486 9/20/2010